Privacy Policy
Who We Are
Courage + Motivation Psychotherapy & Coaching, Inc. is a mental health agency, specializing in telehealth therapy headquartered in Atlanta, Georgia. We provide individual, family, and group psychotherapy and coaching services to adolescents and adults throughout the State of Georgia via secure virtual platforms.
Scope of This Policy
This Privacy Policy applies to:
Visitors to our website (courage-motivation.com)
Individuals who submit contact forms, sign up for our email list, or download resources from our website
Prospective clients who inquire about services
This policy does NOT govern Protected Health Information (PHI) collected during the course of active therapy or clinical services. That information is governed separately by our HIPAA Notice of Privacy Practices, which is provided to all active clients at intake.
Information We Collect
Information You Provide Voluntarily
When you interact with our website, you may provide:
First and last name
Email address
Phone number
General information about your inquiry or reason for interest
This information is collected through our contact forms, email opt-in forms, and lead magnet sign-up pages.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by third-party tools including:
IP address and general geographic location.
Browser type and device information
Pages visited and time spent on the site
Referral source (how you found our website)
This data is collected through standard web analytics tools (such as Google Analytics) and is used in aggregate form only.
Information We Do Not Collect Through This Website
We do not collect payment information, insurance information, or clinical/health information through this website. Payments are processed exclusively through a secure third-party client portal. Clinical and health-related information is collected only through our secure, HIPAA-compliant client management system
How We Use Your Information
We use the information collected through this website to:
Respond to your inquiries and schedule consultations
Send you the resource or guide you requested
Deliver our email newsletter or nurture sequence (only with your consent)
Improve the functionality and content of our website
Comply with legal obligations
We do not use your information for automated decision-making or profiling.
Email Communications and Opt-Out
If you sign up to receive emails from us (such as our Emotional Wellness Starter Guide or community newsletter), you consent to receive periodic emails from Courage + Motivation. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at the email address below.
We will not send you marketing emails without your prior consent, and we will process unsubscribe requests promptly.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
With third-party service providers who assist us in operating our website and communications (such as our email marketing platform or CRM), under appropriate data processing agreements
With our secure client portal provider for the purpose of scheduling and intake processing
When required by law, court order, or applicable Georgia or federal regulation
To protect the rights, safety, or property of our practice, staff, or clients
All third-party service providers we use are required to handle your data securely and only for the purposes we direct.
HIPAA and Protected Health Information
Courage + Motivation is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) including any information related to your health, mental health treatment, or payment for clinical services is handled in strict accordance with HIPAA and is governed by a separate Notice of Privacy Practices.
This Privacy Policy does not apply to PHI. Our Notice of Privacy Practices is provided to all clients at the time of intake and is available upon request.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the website may not function properly as a result.
We do not use cookies to track your health information or personal communications.
Third-Party Links
Our website may contain links to third-party sites, including our client portal. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our client portal and clinical systems use HIPAA-compliant encryption and security protocols.
Children's Privacy
We provide therapy services to adolescents under the age of 18 with appropriate parental or guardian consent as required by Georgia law. Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website.
If you believe your child has submitted personal information through our website without appropriate consent, please contact us immediately and we will promptly delete that information.
Your Rights Under Georgia Law
As a resident of Georgia, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to any legal retention obligations
Withdraw consent for email communications at any time
To exercise any of these rights, please contact us at [email protected].
Retention of Information
We retain website-collected personal information (such as contact form submissions and email list data) for as long as necessary to fulfill the purposes described in this policy or as required by law. Clinical records are retained in accordance with Georgia law and applicable professional standards.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
SMS Communication Policy
Courage + Motivation Psychotherapy & Coaching Inc.
Courage + Motivation Psychotherapy & Coaching Inc. may communicate with clients via SMS (text message) for purposes related to scheduling, appointment reminders, service updates, and client support.
SMS Opt-In
By providing your phone number through our website forms, appointment requests, or other communication channels, you consent to receive SMS text messages from Courage + Motivation Psychotherapy & Coaching Inc.
These messages may include:
- Appointment confirmations and reminders
- Intake or consultation updates
- Administrative notifications related to services
- Follow-up communication regarding care or scheduling
Message Frequency
Message frequency may vary depending on your interaction with our services but will typically include appointment reminders and occasional administrative communication.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out
You may opt out of receiving SMS communications at any time by replying STOP to any message.
After opting out, you will no longer receive SMS messages unless you re-subscribe.
For assistance, reply HELP or contact our office directly.
Privacy of Your Information
Courage + Motivation Psychotherapy & Coaching Inc. respects your privacy. Your phone number and personal information will not be shared, sold, or distributed to third parties for marketing purposes.
SMS communications are used strictly for service-related communication between Courage + Motivation Psychotherapy & Coaching Inc. and its clients.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about these privacy policies, please contact:
Courage + Motivation Psychotherapy & Coaching, Inc
2727 Paces Ferry Road, Building 1, Suite 750, Atlanta, GA 30339
Email: [email protected]
Phone: (678) 539-6799
Website: courage-motivation.com
Professional, evidence-based support centered on your personal goals and long-term wellness.
Copyright 2026. Courage + Motivation Psychotherapy & Coaching, Inc.. All rights reserved.